General Information

Where are HappyBoards prepared?

HappyBoards operates out of ghost commercial kitchens around Manhattan, Brooklyn and Queens to provide the best on-demand delivery experience. 

Where are your stores located?

HappyBoards has six delivery-only locations across Manhattan and Brooklyn. You’ll find us in the Lower East Side, West Village, Midtown, Upper West Side, Upper East Side, and Downtown Brooklyn & Williamsburg. 

What are the stores hours?

Generally, HappyBoard locations are open 9am to 8pm on Monday to Thursday, 10am to 10pm on Friday and Saturday, and 11am to 7pm on Sunday. Specific store location hours may vary. It’s always better to schedule an order earlier in the day for the evening, we do occasionally run low on ingredients and close early. 

What allergies or preferences can you accommodate? 

HappyBoards are made in commercial kitchens by professional chefs. Our facilities does not have any peanuts, but our menu does contain a variety of other tree nuts (almonds, pecans, walnuts, etc). Please let us know when placing your order if you would like nuts removed. Our team will change gloves and make sure to avoid contact. Similarly let us know if you are gluten-free. 

Also, HappyBoards is vegetarian and vegan-friendly. First, for all of our boards, all meat items are packaged separately to avoid any cross contamination (i.e. if you are hosting friends and order a PartyBoard, the meat will arrive in a separate tray). Second, if you order any of our vegetarian items, our team will change gloves and prepare your items. 

What areas do you deliver to?

Manhattan, Brooklyn, Newark, Jersey City, Forest Hills, Jackson heights, Corona and Elmhurst, LIC, Astoria, Sunnyside and Stamford CT. 

How long does it typically take for my order to be delivered?

On-demand orders will take 45 minutes give or take 15 minutes. 

Can I customize a board?

Yes! We have a Make Your Own HappyBoard, PartyBoard, GrazingBoard and a Make Your Own Event option.

How will the HappyBoards.com credit card charge appear in my credit card statement?

When you order from happyboards.com your credit card statement will show as a charge from Deliverect.

Why HappyBoards?

How is HappyBoards different from making a charcuterie board at home? 

HappyBoards allows you to select all of your favorite cheese & charcuterie items with the cllick of a button and will be delivered straight to your door. 

On-demand orders

How does this work?

Once your order is placed it’ll be made out of our ghost kitchen and delivered to you within 45 minutes. 

Can you really deliver in less than 60 minutes? 

Yes, our ghost locations across Manhattan allow us to get your order to you quickly.

Scheduled Orders

How far in advanced can I schedule an order?

Up to 7 days. Please send us an email via our contact us page if you would like to schedule an order further in advance. 

Refund Policy

What is the HappyBoards refund policy?

If there is an issue with your order and it was placed via our partners like EZCater, Uber Eats, DoorDash, or Grubhub, let us know and we’ll request a refund on your behalf. You can also request a refund through their apps. If you ordered directly from HappyBoards.com, let us know what went wrong and we’ll find a way to make it right. 

My order was missing an item. How can I request a refund? 

Please let our customer success team through the text thread.